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Kaiser Permanente Opens New Manhattan Beach Offices

Dec 04, 2015 09:34AM ● By Jeanne Fratello
Kaiser Permanente unveiled its new Manhattan Beach medical offices yesterday with a ribbon-cutting, reception, and tours of the new center. The 9,000 square foot facility - the first Kaiser medical office building in the Beach Cities - features spa-like design elements, redesigned exam rooms, and high-tech innovations to improve the patient experience.

Local officials and dignitaries attending the opening ceremony included Manhattan Beach Mayor Mark Burton and State Assemblyman David Hadley.

"We feel that we at Kaiser have similar values to the Beach Cities - physical activity, community engagement, and wellness," said Ozzie Martinez, chief administrative officer of Kaiser Permanente South Bay. Martinez added that the patients who previously had to go to Torrance or Gardena would now have a much shorter drive - or even a walk - to get to the doctor.

The offices are designed to serve
the 12,000 Kaiser Permanente members who call the Beach Cities home.

Patients who come to the office can begin by checking in online remotely, or at a special kiosk in the main office entry area. They'll be greeted by a team member, and can relax in the "public square" common area until they get a text that the doctor is ready to see them.

In the high-tech exam rooms, special exam tables convert into chairs and can even be used to weigh a patient. Movable modules on the wall allow doctors to modify equipment depending on what the room is being used for. A large-screen TV allows doctors and patients to connect with online resources or to teleconference with specialists.

A nurse clinic also features flexible spaces for patients and staff. Nurses can communicate via live video conference with staff members at the urgent care center in Harbor City. And if you're hooked up to a stethoscope, a doctor at another location can listen to your heartbeat live.

And for sheer entertainment, in the doctors' lounge sits a perfectly scaled Lego model of the new offices.

Maziyar Shoaee, the physician in charge, said that many of the features in this office had been tried through a pilot program in Torrance. "The great thing is that Kaiser is always willing to try new ideas, as long as it benefits the patient and it's patient-friendly," he said.

The offices will begin with 6 full-time physicians: 4 adult primary care, one pediatric, and one OB-GYN specialist. Additional specialists will be added later next year according to demand.

Limited appointments will be available beginning December 16, with the office opening full time on January 6, 2016.

Kaiser Permanente South Bay has served the Long Beach, Harbor and South Bay communities for more than 60 years and has more than 220,000 members. The South Bay Service Area includes the Kaiser Permanente South Bay Medical Center in Harbor City and medical offices in Carson, Gardena, Lomita, Long Beach, Manhattan Beach and Torrance.

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